Shipping & Returns

Shipping & Returns

SHIPPING

We currently offer shipping within the United States. Coming in the new year we'll be set up to offer shipping across Canada and Mexico as well. 

All orders leave our warehouse within 2 business days after receiving your order. 

Orders shipped via Ground Shipping will arrive 1-5 business days once shipped. Orders shipped via Priority Shipping will arrive 1-3 business days once shipped. Shipping costs are dependent upon weight and shipping selection. All orders over $50 ship free. 

When your order is shipped, you will receive an email notification with tracking. 

RETURNS

To initiate a return, email us at orders@withcounterpart.com within 30 days of your order. Items must be in unused condition and shipped back in its original box. We will provide you with a return label and will refund the full order amount minus the shipping fees when we receive the item(s).

In the event items are returned in subpar condition, we will alert the customer of this and withhold refund.